The Information Technology Services department coordinates with all departments to ensure delivery of highly effective technology systems that support teaching and learning in the classroom and the business operations of the District.
The IT Services department is composed of five major groups: Network Services, Management Information Systems, Campus and Administrative Support, IT Service Desk, and Desktop Services.
Among other important Department Highlights, the IT Services department has been instrumental in the development of the district’s installation of a state of the art fiber network that significantly improves internet connectivity for more than 220 campuses while saving approximately $5 million a year in network fees.
The approximately 300 route mile fiber-optic ring connects all 270 campuses and support buildings, laying a foundation for all District computing, communications and Internet access.
Chief Technology Officer
3701 S. Lamar St.
Dallas, TX 75215
Phone: (972) 925-5612
Fax: (972) 925-5781
The fiber-optic network system is secured by a 10+year lease and cost the District $2M less annually than the systems it replaces. One of the first systems to be layered on the new network includes 17,000 Wireless Access Points, the largest K12 wireless in the state.
The new wireless system features a state-of-the-art access point in every classroom enabling a fully mobile educational environment District-wide.
Another layer includes 3500 Digital classrooms featuring document cameras and interactive HD projectors. On this foundation, all student and District-wide systems are supported.
For more information on the new network, see Dallas Superintendent Mike Miles Commends IT Services on Network Deployment; Issues New Challenge.
The Office 365 Productivity Suite has been fully deployed by ITS for use by faculty, staff and students in the District. This is the same suite of software used by businesses and governments throughout the world. Office 365 includes email (with the common domain @dallasisd.org), calendaring, OneDrive storage, Word, PowerPoint, Excel, and OneNote (for note taking). This is a secure means to be productive in your work and share with others because it uses standard credentials for logging on and accessing documents, calendars, and people.
Learn More About Office 365
Areas of Responsibilities
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By providing the technological infrastructure, we improve the technology literacy of our students which in turn provides them with the tools needed for the workplace and in their future studies. State-of-the-art technology enables teachers to enhance teaching and learning capacities and capabilities, improving student achievement.