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 COMPANY NAME
 
 (214) 944-4545 
 
 Note: Dallas ISD's bus transportation is provided by Dallas County Schools.

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Please use these point of contacts to better assist you in your concerns. The following communication protocols are provided to quickly answer and respond to your needs.

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Regular Route Services

Route and service issues such as late buses, stop information, student discipline and issues related to the day to day operation of school to home transportation, the appropriate service center dispatch for your campus should be contacted; or call (214) 944-4545 Monday through Friday between the hours of 7:30 AM and 6:00 PM.

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Special Needs Transportation

  • Normal day-to-day operational issues, such as late buses, please contact the appropriate service center dispatch for your campus.
  • For Special Needs Routing, please call (214) 944-4572 or by email at spedbus@dcschools.com.   
  • All other concerns, please contact the Special Needs Area Director, Rhonda Davis at (214) 655-8874 or by email at rdavis@dcschools.com.

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Field Trips

  • If more than 24 hours prior to your scheduled departure time, contact the DCS Field Trip Department at (214) 944-4534 or trips@dcschools.com
  • If less than 24 hours prior to your scheduled departure time, contact the service center dispatcher that is listed under ‘Servicing Center’ on your PowerFleet trip order.
  • All changes to approved field trips must be requested in writing by email, by the approver of the trip, not the person who created the trip in PowerFleet.
  • For field trip billing issues, please contact Michelle Bonner at DCS Business Office at (214) 944-4561 or by email mbonner@dcschools.com

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Magnet, and/or McKinney-Vento Transportation on a Multiple Passenger Vehicle (MPV)

Please contact the Shields Service Center at (214) 948-7572.

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Crossing Guard Concerns

Detra Reeves, Manager at (214) 655-6537 or dreeves@dcschools.com

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Dallas County Schools Bus Complaint Hotline:

(214) 944-4511
Dallas County Schools Routing Department:

(214) 944-4593
Main Number:
(214) 944-4545
 
Dallas ISD Transportation Services Mailing Address: 
 
3700 Ross Ave., Box 68
Dallas, TX 75204  
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3701 South LamarDallas, Texas 75215(972) 925-4953


 
 
 
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