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What is a Campus Technologist?

Instructional Technology has sponsored and supported an individual at the campus level since the spring of 1993. That person has never been expected to act as a technician to actually repair faulty technology. Rather they are charged with acting as the liaison between the campus and Instructional Technology, the Technical Assistance Center, Desktop Support, Network Services and other departments that can have a positive, supportive effect on all technology at the campus level. In the beginning, they were known as the Teacher Technologist. More recently the person is known as the Campus Technologist.

 

What are the duties of a Campus Technologist?

The Expectation and Proficiencies of the Campus Technologist can be simplified as:

  • Maintain your DISD GroupWise email - read, respond, and create communications involving current issues
  • Perform basic troubleshooting - try to diagnose an issue prior to reporting it to TAC or other appropriate department
  • Attend Training Sessions - one session is generally conducted in the fall and spring
  • Input and Track TAC tickets
  • Manage campus network accounts - for staff and students
  • Assist in satisfying state/national technology initiatives
    • Fall - STaR Chart
    • Spring - TELPAS, NCLB Administrative Self-Assessment, High School EOC
  • Maintain online campus inventory of technology

 

What are the Technical Responsibilities of the Campus Technologist?

What is the difference between a Technician and a Technologist? That is the real question.

A Technician is expected to have extensive knowledge into the workings of many types of technology. Based on that knowledge, they are expected to remedy or repair most issues.

A Technologist is most effective by not "what" they know about technology but "who" they know that can assist in remedying or repairing the issue.

 

Remember the thee "C"s of troubleshooting:

  • Current - make sure the devise is powered, either by electricity or by batteries
    • Most computer power cords plug into not only the electrical outlet but also into the component
    • Check to see if breakers need to be reset, especially in older building
  • Connectivity - Ethernet cables connect components such as computers and network printers to the network
    • Look for lights were the Ethernet cable connects to the component - no light equals no connectivity
    • Check for solid connection at both ends of the cable
    • Replace current cable with a known working cable
  • Configuration - is the software properly installed, reinstall if software is available
    • USB devices, such as scanners, should have the software installed prior to connecting the device to the computer via the USB cable
    • Network printers should be set and installed utilizing iPrint

 

 

Who do I contact?

Contacts for various services from different departments are listed on a Who Do I Call document. Save and print this document for quick access. This file will be updated as necessary.

 

The Campus Technologists main contact is the Instructional Technology, Campus Technologist Oversite person:

 

Should you need to contact a Campus Technologist from another campus, they are listed in the 2009-2010 Campus Technologist document.