Information Technology

Dallas Education Center
9400 N. Central Expy, Suite 1000
Dallas, TX 75231
(972) 925-5630

Our Department

Information Technology provides, supports, and maintains highly effective technology systems that support teaching and learning in the classroom and the business operations of Dallas ISD.

Information Technology is composed of six major groups:
  • IT Business and Operations: Network, Data Center, E-Rate, Telecom
  • IT School Administration Services: Application Training and Support
  • IT Client Solutions: Service Desk, Laptop Repair, Devices
  • IT Education Technology: Campus instructional planning
  • Technology and Information Solutions: Oracle, Chancery, Powerschool, PEIMS
  • Specialized Data Management Support: Special populations

Need Help?


Laptop Repair Desk
Monday – Friday, 7:30 AM – 4:30 PM
Dallas Education Center, 2nd Floor
Walk-Ins Welcome!

IT Service Desk
(972) 925-5630
Still having trouble?
Submit a Ticket
Oracle Password Reset

Use the Biometric Clock
Reset Oracle Password (district network)
Reset Oracle Password (offsite network)

EAD Password Reset
Forgot EAD Password

If you have not set up your challenge questions, please call the IT Service Desk at (972) 925-5630.