Parent Services

  • Parent Services


    The Parent Services Department is committed to serving the students of Dallas ISD by removing barriers which prevent students from attending school. We work collaboratively with students, families, schools, community stakeholders and district resources to improve attendance and enhance student success.

    The Parent Services manager oversees the Attendance Improvement and Truancy Reduction program, a satellite Parent Advocacy Center and additional parent services.

    Manager, Antonia Neal
    Telephone: 214-932-5030
    Frazier House
    4600 Spring Avenue
    Dallas, TX 75210


Don't let us have all the fun, remember to Show Up every day with great attendance. Join in the fun by using the hashtag #showupdallasisd when you post your images each Wednesday in September. #collegetshirtday

Posted by Parent Services on Monday, September 14, 2020
  • Attendance Matters

    Regular attendance in elementary school is a strong predictor of grade-level performance.

    Attending school regularly helps students feel better about school—and themselves. Start building this habit in preschool so they learn right away that going to school on time, every day is important. 

    • Starting in Kindergarten, missing 10 percent (or about 18 days) can make it harder to learn to read. That is just a day or two days every few weeks.
    • By 6th grade, absenteeism is one of the three signs that a student may drop out of high school.                                                                                                                                                                                                                                                                              
    • Students who are frequently absent in Kindergarten do less well in first grade.                                                                                                                                                                                                          
    • Absences add up in elementary school. Research shows that missing 18 days in a school year or 2 days every month can result in lower test scores and possible retention in later grades

    AttendanceWorks, a national and state initiative, promotes better policy and practice around school attendance.

    Attendance law

    The Texas State Compulsory Attendance Law requires students aged 6 through 19 to attend school.  Section 25.085 requires students to go to school each school day for the entire school day unless exempted by law.  This requirement includes students who have voluntarily enrolled in prekindergarten or kindergarten and students who are nineteen years old or older.

    Students who violate this law may get referral(s) for court proceedings against the parent, guardian or student to enforce the law.

    Violation of the law occurs when students get unexcused absences for 10 or more days or parts of days within a six-month period.


    Partial day absences

    Students are required to attend school from the time the school day begins until the time the school day ends. A partial day absence occurs when a student is not present for part of the school day.

    A student who arrives late or leaves early will get a partial absence.

    The school will decide whether the partial absence is excused or unexcused using the same standards for determining the status of full-day absences.


    How to monitor Student Attendance

    1. You can ask your child's campus for an attendance report for you to review routinely.

    2. Students and parents can monitor attendance records in Dallas ISD Parent Portal. Click here to access Parent Portal. If you have questions about registration for Parent Portal, contact the attendance office at your campus.


    How to submit Excuse Notes

    According to Dallas ISD Policy parents should turn in an excuse note to the school attendance office within three days of returning to school.

    An acceptable excuse note may be submitted within the current semester.

    Excuse notes must include:

    • Student name

    • I.D. number

    • A written statement giving the date and reason for the absence(s)

    • Parent/guardian signature

    • Parent phone number

    English Excuse Note Template

    Spanish Excuse Note Template