Frequently Asked Questions

  • How do I get access to TIPWeb?

    Send an email LaDonna Fuller at with your name, email address and current campus.


    Can we come pick our books up?

    No. We do not allow personal pickups due to safety concerns.


    Can we give old books to students?

    You may only give books to students once the materials have been determined as out of adoption.


    What if I have an issue with textbook apps via Clever?

    Go to the DISD IT Service Portal and click “Report an Issue.” Fill out and submit that form so that I can better assist you. Select “Instructional Applications” for affected services and “Clever” for service offering.


    How do we return surplus materials?  

    Submit a return surplus adjustment in Tip-Web IM

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    2517 S. Ervay St. Dallas, Texas 75215 (972) 925-4785