Frequently Asked Questions

  • What is a Textbook Custodian?

    A textbook custodian is a person responsible for managing the distribution and inventory of textbooks and other instructional materials for a campus. Their job includes ordering new and surplus materials, auditing current inventory and reconciling any lost or misplaced items.


    How do I get access to TIPWeb?

    Send an email LaDonna Fuller at with your name, email address and current campus.


    Can we come pick our books up?

    No. We do not allow personal pickups due to safety concerns.


    Can we give old books to students?

    You may only give books to students once the materials have been determined as out of adoption.


    What if I have an issue with textbook apps via Clever?

    Go to the DISD IT Service Portal and click “Report an Issue.” Fill out and submit that form so that I can better assist you. Select “Instructional Applications” for affected services and “Clever” for service offering.


    How do we return Surplus or Out of Adoption materials?  

    Submit a return surplus adjustment in Tip-Web IM. You will want to ensure the materials are in uniform boxes and in an easily accessible location.


    Which textbook application should my course use for resources?  

    Please refer to the DISD Textbook Matrix. It can be found in Clever under Textbook Applications-SSO.

  • divider

    2517 S. Ervay St. Dallas, Texas 75215 (972) 925-4785