• Training Academy


    The Office of Family and Community Engagement offers different training opportunities for staff at Dallas ISD schools, as well as for parents and community members.



    District employees must register by selecting the training sessions listed on the right, or via the Training Calendar link. District employees will need to sign in using their district EAD username and password. Please use Google Chrome or Mozilla Firefox when registering. Some versions of Internet Explorer are not compatible with the Web site.


    Parents and community members must register for a class by emailing familytraining@dallasisd.org. Please type the name, date and time of the training you would like to attend in the subject of the email. List your name and contact information in the body of the email. You may also call (972) 925-3916 to register.


    Please pre-register no later than 5 p.m. on the day before the scheduled workshop so that we can accommodate all participants with comfortable seating, training certificates, handouts and refreshments (if provided).
    • Registration is on a first-come, first-served basis, so please register early.
    • Walk-ins are allowed to some but not all workshops, and... if you have not registered, we cannot guarantee you handouts, notify you if a workshop has changed location or if it has been cancelled due to low enrollment, or notify you that the workshop has been closed due to full enrollment.

Training Calendar

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    Course Offerings

    SBDM Training on the Road

    If you are unable to attend any of our scheduled sessions, we will gladly provide training at your campus or for your feeder pattern. Please call (972) 925-3916 or email us at familytraining@dallasisd.org to schedule a training session.

    Online Training Information for Returning Coordinators

    If you are a returning coordinator who has already completed an in-person training, you are eligible for online refresher training for the following programs: Parent Portal, SchoolMessenger and Uniform Assistance. Eligible coordinators will receive an email with the online training link and instructions from their corresponding presenter once the training becomes available. 

    Coordinators will learn the steps necessary to assist parents in completing the uniform application and how to submit uniform orders online. They will also learn the policies and procedures as outlined by the 2018-2019 Uniform Assistance Program, including qualifications and forms needed to complete the process. This training is mandatory for all new Uniform Assistance Program Coordinators. Returning coordinators may attend an in-person session or participate in refresher training that will be available electronically.



    This workshop will provide all stakeholders with information on recruiting for and building a strong Site-Based Decision-Making committee. By being involved in this committee, participants will be able to plan, implement, monitor and evaluate educational programs that best meet the academic needs of students at their campus. Stakeholder representation includes parents, community and business members, students (as appropriate), and school and professional support staff. This training is mandatory every year for campus administrators and SBDM officers. Campus administrators may request a campus or feeder pattern training session by contacting our office.


    Participants will learn ways to recruit and retain parents for parent organizations such as PTO, PTSO, PTA, PTSA, etc. Parents, community liaisons, parent instructors, teachers, students, and school staff will also learn how they can be instrumental in assisting the organization/association at their campus to be more effective.



    Participants will discuss the basics of customer service when interacting with parents and other visitors to the school. Discussion on phone etiquette as well as face-to-face communication will be included. Best practices and strategies for creating family-friendly schools will also be discussed. 



    This hands-on workshop will allow participants to work with a pre-made template, practice manipulating newsletter layouts, as well as learn the most effective ways to arrange and write newsletters. Participants will have the opportunity to create their own custom newsletter.


    One of our goals is to build capacity so that every campus has the tools and resources to host parent workshops at their schools. In this session, participants will learn how to establish a PREP U Parent Workshop Series on their campuses. The presenter will explain the steps needed to ensure successful events, including, but not limited to: how to choose topics, securing speakers and communication efforts. All attendees will receive a PREP University Campus Series toolkit with resources and templates including access to a speaker’s bureau.


    Participants will learn how to plan, build and maintain a parent resource center at their campus. Attendees will brainstorm needs for their school and develop strategies in order to market their parent resource center.


    This workshop will demonstrate tactics and strategies in order to plan and host events at your campus such as a back-to-school fair, open house, parent-teacher conferences, academic workshops, etc. Participants will develop a marketing plan, and will learn how to take advantage of the resources at their campus to maximize attendance.