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Welcome to Dallas ISD's Accounts Payable
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How do I submit an invoice?
Invoices can be submitted to Accounts Payable via one of the methods below:
- iSupplier submission: *preferred
- How to submit through iSupplier
- How to reset iSupplier passwords
- Setting up MultiFactor Authentication - Email (PDF format preferred) invoices to: acctpayable@dallasisd.org
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Mail paper invoices to:9400 N. Central Expressway Box 27
*only when above methods are unavailable
Dallas TX 75231
Please only use one of the above methods. If submitted through iSupplier, we do not need paper or email copies of the invoices.
- iSupplier submission: *preferred
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Invoice and Payment Status
Please check invoice and payment status through:- Via iSupplier
- Invoice Inquiry
- Payment Inquiry
- By email apcustomercare@dallasisd.org
- Via iSupplier
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I'm having trouble with iSupplier
Invoice Creation:
Contact apcustomercare@dallasisd.orgVendor Maintenance and Setup:
Contact suppliers@dallasisd.org- Account updates: banking info, mailing info, tax settings...
- Account access, passwords, and setup
- Purchase orders
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Frequently Asked Questions
Q: How do I know if you received my invoice?
A: If we received your invoice, you will be able to see the invoice when you search in iSupplier.
iSupplier: immediately
XML upload: immediately
Email submission: 3-10 days
Paper submission: 3-10 days of postal delivery
If after this period of time you do not see your invoice, email apcustomercare@dallasisd.org for status.
Q: I don't have a Purchase Order number. What do I do?
A: If you don't have a PO number on the invoice you are submitting, it will not be processed. If you don't have it available:
You can search iSupplier to see if a PO has been issued to you for this order.
If you know that it hasn't been issued, you should reach out to the DISD staff person who made the order.
If something is amiss and you had a number, call/email the procurement buyer or the main procurement phone number for assistance: 972-925-4100
Q: I have not received my payment.
If you do not receive payment, email apcustomercare@dallasisd.org for status.
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Dallas Independent School District
9400 N. Central Expressway Box 27Dallas TX 75231Phone: (972) 925-3362 [Call Center]You may also contact: apcustomercare@dallasisd.org