Welcome to our Frequently Asked Questions Page.  

 How do I reset a password?:

go to the following site: https://mypassword.dallasisd.org/aims/ps/

and follow the steps in the link below-

Student Password Management Instructions

If you need assistance, contact the Help Desk at 972-925-5630.

How do I order a new device for a new student?:

The teacher must go to this website-  

https://disd.service-now.com/sp/

1) Teachers may be prompted to sign in using your EAD

2) Then go-to “order something” and click

3) Then go to “Student Technology Device Request” and fill out the form, and then submit.

Service Request- How to order something instruction sheet 

Service Request- How to report an issue to IT instruction sheet

Student Digital Binder: Tech tools

This digital binder has many videos, resources, and activities on Google Classroom, Google Slides, Google Docs, Seesaw, and more!

Teacher Digital Binder: Tech Tools

This digital Binder has many videos, apps, and other resources!