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    No matter when you receive your insurance or health savings cards, your coverage will begin on September 1, 2024. Check out the FAQ below for exciting details on what to expect after annual enrollment!

    When will I receive my insurance card in the mail?

    You will receive your insurance card in the mail within 12 business days of your insurance effective date.

    Where can I review my current benefit elections? 

    You can view your selections in the Benefits Portal.

    Where can I search for a provider, claims information, explanation of benefits or more for medical, dental or vision?

    The links below will direct you to Blue Cross Blue Shield of Texas and United Healthcare. If you haven’t already created an account, please do so. The website will allow you to view your personal medical information, find a provider, check claims, and access unique discounts.

    Blue Cross Blue Shield of Texas (Medical)

    United HealthCare (Vision & Dental) 

    Optum Financial (Health Savings Account (HSA), Flexible Spending Account (FSA), Limited Purpose Flexible Spending Account (LPFSA), and Dependent Care FSA.)

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