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Parents and Students
Technology Tools and Support
This page provides helpful resources for Dallas ISD parents and students.
SUBMIT A TICKET!
Parents and students can submit tickets through ServiceNow to report issues with student devices.
Click this link to Report an Issue with a Student Device.
Let’s Talk! is an online customer service and communication tool where the community can submit questions, concerns, suggestions, or compliments. Connecting with the Educational Technology department is just a click away. Please visit Educational Technology's Let's Talk! page to let us know how we can help.
We look forward to hearing from you!
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Parent and Student Resources
Parent Resources
Creating a PowerSchool Parent Portal Account Guide
Choose Dallas ISD (SchoolMint) Parent Enrollment Guide
Additional parent and student resources are available on the Educational Technology Forms and Resources page.
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Dallas ISD Tech Support Centers
Dallas ISD Tech Support Centers
Support Center Hours: M - F, 08:00 AM - 04:30 PM
Central Tech Support Center
Linus D. Wright Dallas ISD Administration Building
9400 North Central Expressway
Dallas, TX 75231Career North Tech Support Center
10115 Midway Dr
Dallas, TX 75229Career South Tech Support Center
Closed until September 9, 2024
Charmaine and Robert Price Career Institute South
4949 Village Fair
Dallas, TX 75244Madison Tech Support Center
3000 Martin Luther King Jr. Blvd
Dallas, TX 75215
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Help Desk
Phone (972) 925-5630
Monday – Thursday
7 a.m. – 6 p.m.Friday
7 a.m. – 5 p.m.