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Parents and Students
Technology Tools and Support
This page provides helpful resources for Dallas ISD parents and students.
SUBMIT A TICKET!
Parents and students can submit tickets through ServiceNow to report issues with student devices.
Click this link to Report an Issue with a Student Device.
Let’s Talk! is an online customer service and communication tool where the community can submit questions, concerns, suggestions, or compliments. Connecting with the Educational Technology department is just a click away. Please visit Educational Technology's Let's Talk! page to let us know how we can help.
We look forward to hearing from you!
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Parent and Student Resources
Parent Resources
Creating a PowerSchool Parent Portal Account Guide
Choose Dallas ISD (SchoolMint) Parent Registration Guide
Additional parent and student resources are available on the Educational Technology Resources page.
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Dallas ISD Device Support Centers
Dallas ISD Device Support Centers
Support Center Hours: M - F, 08:00 AM - 04:30 PM
Madison Support Center
(Will open October 2023)Madison High School
3000 Martin L. King Jr. Blvd
Dallas, TX 75215Central Support Center
Linus D. Wright Dallas ISD Administration Building
9400 North Central Expressway
Dallas, TX 75231Career Center North Support Center
10115 Midway Rd
Dallas, TX 75229Career Center South Support Center at Village Fair
Career Center South
4949 Village Fair
Dallas, TX 75244
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Help Desk
Phone (972) 925-5630
Monday – Thursday
7 a.m. – 6 p.m.Friday
7 a.m. – 5 p.m.