Parent Services COVID-19 Announcement

  • Parent Services COVID 19

    To slow the spread of the coronavirus disease (COVID-19) in our community, all Dallas ISD schools will close indefinitely. This action follows advice from the Dallas County Health and Human Services department (DCHHS).

    We recognize the significant impact this extended closure will have on the entire community, especially for families who depend on the district for critical services.

    While our classrooms are empty, our work on behalf of children continues. Dallas ISD considers the health and safety of our staff and students our top priority. All community meetings have been canceled until further notice.

    Parent Attendance Success Initiative (PASI) has concluded for the 2019-2020 school year.

    The Parent Services Department is working with other organizations in our community to provide our families assistance in these hard times.


    Frequently asked questions  


    What do I do if I forgot to submit an excuse note prior to March 13, 2020?

                   The Parent Services Department encourages parents to maintain a copy of the excuse notes and contact your campus principal for suggestions on how to submit your excuse note.

    What do I do if I received a Truancy Warning Notice in the mail?

                   Please contact for additional information.

    What if I received a Truancy Warning Notice to attend the Mandatory Parent Attendance Success Initiative (PASI) meeting, do I need to attend?

                   No, the PASI mandatory meetings have concluded for the remainder of this school year.

    What if I received a Truancy Warning Notice to complete the student Wake Up Your Mind (WUYM) online intervention course, do I need to complete the course?

                   Yes, the WUYM online intervention course will remain available throughout the remainder of the school year.

    What if I received a Court Summons to appear at the Dallas County Truancy Court?

                   Dallas County is canceling ALL trials for Dallas County Criminal and Civil Court through May 8, 2020.

    Will students still be able to participate in the Strive for 5 campaign?

                   Our partnership with Six Flags over Texas will continue as before. The Parent Services Department is currently working with Six Flags to determine if the admissions will be postponed.


    Thank you for working with us as we unite with organizations across the community to respond to COVID-19.


    For any further questions regarding COVID-19, please visit