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Issue Resolution
Issue and Complaint Resolution Procedures
Issue and Complaint Resolution Procedure for School-Related Concerns
To resolve issues at the school level, parents and guardians are asked to use the official procedures outlined in Board Policy FNG (Local). BEWARE: Complaints regarding certain topics are addressed by specific policies or other documents that modify the complaint process or require an alternative process; therefore, parents and guardians are encouraged to review the official policies.
The District’s complaint/grievance forms for school-related issues are available here: FNG (EXHIBIT).
For prompt assistance, please contact the District’s Parent Advocacy and Support Services department at (972) 925-3505.
Issue and Complaint Resolution Procedure for Employee Complaints/Grievances:
The District’s complaint/grievance forms for employee-related issues are available here: DGBA.
Issue and Complaint Resolution Procedure for Public Complaints:
The District’s complaint/grievance forms for public complaints are available here: GF (EXHIBIT).