Benefits

Annual Enrollment Has Ended – Review Your 2026–2027 Benefits Coverage

Annual Benefits Enrollment for the 2026–2027 plan year ended on August 14, 2026.

Thank you for completing the Annual Enrollment process. As we prepare for the new plan year, all employees are encouraged to review their benefits coverage and elections to ensure they understand their selected plans, covered dependents, and applicable benefit costs.

Review Your Benefits Coverage

Please take a moment to review your benefit elections and familiarize yourself with your coverage for the 2026–2027 plan year.

Remember, benefits that were eligible for automatic rollover will continue based on your elections. However, the following accounts must be re-elected each year:

• Health Savings Account (HSA)

• Flexible Spending Account (FSA)

• Limited Purpose Flexible Spending Account (LPFSA)

• Dependent Care Flexible Spending Account (DC FSA)

When Will I Receive My Insurance Cards?

If your benefit plan includes an insurance or identification card, your card(s) will be mailed to your home address on file.

Please allow approximately 7-10 business days from your coverage effective date for your card(s) to arrive.

To help prevent delays, please make sure your home address and personal information are current and accurate.

Need Your ID Card or Coverage Information?

Employees can access benefit information, digital ID cards, claims information, provider searches, and other resources directly through the appropriate benefit carrier.

Medical – Blue Cross and Blue Shield of Texas (BCBSTX) / TRS-ActiveCare
Phone: 866-355-5999
Use Blue Access for Members (BAM) to view your medical coverage, claims, benefits information, and digital medical ID card.

Prescription – Express Scripts
Phone: 844-367-6108
Contact Express Scripts for prescription benefit information and pharmacy-related questions.

Dental – UnitedHealthcare (UHC)
Phone: 800-996-7519
Use the UnitedHealthcare member portal to review dental coverage, claims, participating providers, and other plan information.

Vision – UnitedHealthcare (UHC)
Phone: 800-638-3120
Use the UnitedHealthcare member portal to review vision coverage, claims, participating providers, and ID card information.

FSA / HSA / LPFSA / DC FSA – Zynera Health
Phone: 855-572-7200
Member Website: Zynera Health Member Portal

Use the Zynera Health member portal to access information regarding your:

• Health Savings Account (HSA)

• Flexible Spending Account (FSA)

• Limited Purpose Flexible Spending Account (LPFSA)

• Dependent Care Flexible Spending Account (DC FSA)

• Account balances and transactions

• Claims and reimbursements

• Eligible expenses

• FSA/HSA benefit card information

Find More Benefits Information

For additional information about your benefits, visit the Dallas ISD Benefits website.

Once on the Benefits website, use the menu on the left side of the page to access detailed information and resources for your specific benefit.

Resources include:

• Benefits Portal

• Benefits Overview Guide

• Medical Coverage

• Prescription Coverage

• Dental Coverage

• Vision Coverage

• Flexible Spending & Health Savings Accounts

• Voluntary Benefits

• Employee Assistance Program (EAP)

• Leaves and Time Off

• Retirement

• Forms

• Benefits Appeals

• Contact Information

You can also review the 2026–2027 Benefits Overview Guide for additional information about your benefits and available resources.

Need Assistance?

If you have questions about your benefits, coverage, or elections, please contact:

Dallas ISD Benefits Contact Center
972-925-4000, Option 1 – Enrollment or Benefits Inquiries
Monday–Friday, 7 a.m.–7 p.m. CST

Dallas ISD Benefits Department
972-925-4300
Monday–Friday, 8 a.m.–5 p.m. CST

Email: benefits@dallasisd.org

Website: Dallas ISD Benefits