Emergency Resources & Information

What Kind of Help Do You Need?

 Need Immediate Assistance

FEMA disaster assistance partners can provide help with immediate needs FEMA is not authorized to provide.

• Emergency Medical Assistance: Please dial 9-1-1.
• Emergency Shelter: Locate options by zip code by visiting the American Red Cross, or Salvation Army, or by texting SHELTER and your zip code (for example, “SHELTER 01234”) to 4FEMA (43362). For Spanish text REFUGIO and your zip code. (Standard text message rates apply.)  
• Immediate Needs: Contact your local emergency management agency for help. The FEMA Helpline (800-621-3362) may be able to provide additional referrals. If you use a video relay service, captioned telephone service, or other communication services, please provide FEMA with the specific number assigned for that service. 

• FEMA Assistance | FEMA Can Help Support Your Recovery from a Major Disaster.
• Individuals Can Apply for Assistance at Disasterassistance.gov. 
• Catholic Charities Dallas | Disaster Preparedness & Relief Services.
• The United States Department of Housing and Urban Development has provided informational resources for Renters facing eviction and Homeowners  facing foreclosure due to COVID-19.

Parkland (VIP)Victim Intervention Program/Rape Crisis Center | We can help, no matter when it happened. Call 214-590-2926 | Click here to learn more!

National Domestic Violence Hotline
800-799-7233
thehotline.org

Mosaic Family Services, Inc
214-821-5393
mosaicservices.org

Hope's Door New Beginning 
972-276-0057
https://hdnbc.org

Salvation Army
Immediate safe and secure shelter, services to help clients plan for long-term safety, security and stability
214-424-7208
salvationarmydfw.org

Genesis Women's Shelter & Support
Emergency shelter, transitional housing, counseling for domestic violence survivors
genesisshelter.org
214-946-HELP (4357)

The Family Place
Outreach counseling for men, women, and children who have been affected by domestic violence; 24-hour shelter services which consist of shelter and case management for men, women and children
familyplace.org
214-941-1991

River of Life Homes
Emergency shelter for women and their children leaving abusive situations, transitional housing assistance
214-886-3563 
www.riveroflifehomes.

Brighter Tomorrows
Provide emergency safe shelter where survivors of domestic violence and sexual assault can begin healing. 972-262-8383.  Click here to learn more.

Viola's House | Temporary Housing for and support services for expectant teenage mothers aged 12-21 in the Dallas area | 469-751-2017

Wesley Inn | Two-year program for pregnant and parenting teens aged 14-20 with children aged 0-5 | 214-941-8578

The Lullaby House | Provides pregnant or teen parents of children under 3 years old with a safe and supportive home where they are provided resources, programs, and services that focus on transforming their mental, physical, and spiritual well-being | 469.779.7076

Hope Cottage | Free parenting classes and case management to anyone pregnant or parenting at least one child under the age of 3 | 214-526-8721

In My Shoes | In My Shoes is one of the only faith-based nonprofits in the Dallas/Fort Worth Metroplex that houses homeless pregnant and parenting women from before the birth of their children to nine months after delivery | 469-857-3264

Hope Supply Co. | Meet the critical needs of homeless and at-risk children across North Texas by providing necessities including diapers, clothing, school supplies and toys to enhance their lives | 866-887-1724

Texas SNAP Food Benefits |SNAP 

North Texas Food Bank

Social service assistance staff members can provide information about benefits available to families at 214-269-0906 or ntfbfoodassistance.org

Vickery Meadow Pantry

Food pantry and clothes closet. Click here to learn more.

North Dallas Shared Ministries Food Assistance
Must live in the service area. Click here to learn more.
214-358-8700

The MINT Food Pantry
Food pantry is open to all residents of Dallas County. Click here for more information.

Crossroads Community Services
Click here to learn about qualifying zip codes for this pantry.

Pleasant Grove Food Pantry(PGFP)
13331 Baywood St. Click here for more info.
214-505-1928

Inspired Vision Food Pantry
Monday- Friday 9:30am- 5pm
2019 N. Masters Dr.
214-984-6393
www.ivcompassion.org

Do you know about our Parkland's Youth & Family Centers? Visit a Parkland Youth & Family Center near you: Click here!

Agape Clinic
Free medical, dental, other health services
972-707-7782
www.agapeclinic.org

Los Barrios Unidos Community Clinic
Sliding scale clinic offering comprehensive medical and dental services.
214-540-0300
losbarriosunidos.org

Healthy Texas
Provides health and nutrition services for low-income families. Go to the link below to learn more about their services:
https://healthytexas.tamu.edu  

Child & Family Guidance Center (CFGC) | Child & Family Guidance Center (childrenandfamilies.org) 

The Doctor Spot
Provides free services for children of the uninsured and poor as well as Medicaid enrollees who are unable to find a doctor. Go to the link below to check the calendar and locations for mobile unit services:
www.thedoctorspot.org

Prism Health North Texas Dental Care - East Dallas 
A low-cost dental clinic offering services to children and families.
East Dallas Number: 214-257-1082
Vickery Meadow Number: 214-987-1131
PHNTX Dental Care 

Prism Health North Texas 
A sliding fee scale will be used so that charges will be discounted based on an individual’s household income. Click here for more information.

Medicaid & CHIP | Medicaid and the Children's Health Insurance Program (CHIP) provide health coverage for low-income children, families, seniors and people with disabilities. 

Dallas County Promise | Dallas County Promise is a coalition of school districts, colleges, universities, employers, and communities that have joined forces to help more Dallas County students complete college and begin careers.

Dallas ISD Tutoring Services | Does your student need help with their classes? Click here to provide permission for your students to receive tutoring in a group that is larger than three students.

Khan Academy | a nonprofit with the mission of providing a free, world-class education for anyone, anywhere.

Literacy Achieves | serves everyone. You can learn English, discover community, get a job, support your family, talk with doctors, get your drivers license and build your future. All classes are free of charge. 

Youth Guidance | a free mentoring program offering: counseling, extended day enrichment, afterschool, career readiness & success.

Fee Waivers-ACT  | Fee Waivers-SAT |College and Career Planning for Students and Parents.

THE MINT Foundation | Ensuring students and young adults are equipped for success

Big Brothers Big Sisters of America | School-Based Mentoring. It all starts with the right role models. And Big Brothers Big Sisters is the place to start a relationship with one. For over 100 years, due in large part to private donations, we’ve been able to recruit, screen, match, and support mentoring relationships that have changed the lives of hundreds of thousands of young people across the country.

Dallas Public Library Teens | free homework help  and guidance, earning service hours while giving back to the community. Prom is expensive, especially clothes. Get your outfit from the library.If you love books, why not earn prizes for reading over the summer months? Summer reading.

YearUp | Year Up's mission is to close the Opportunity Divide by ensuring that young adults gain the skills, experiences, and support that will empower them to reach their potential through careers and higher education.

The IRC in Dallas, TX |The International Rescue Committee accredited representatives that assist in the completion of applications for naturalization, family reunification, and other immigration benefits. The IRC helps those in need to rebuild their lives and regain control of their future in their new home community.

Parkland (VIP)Victim Intervention Program |We can help, no matter when it happened. Call 214-590-2926

Safe Place |Safe Place provides access to immediate help and supportive resources for youth in need.

National Human Trafficking Hotline
Call 1-888-373-7888
Text "BeFree" (233733)
Live Chat

National Runaway Safeline |Here to listen. Here to help. By calling 1-800-RUNAWAY (1-800-786-2929), you can connect with a trusted, compassionate person who will listen and help you create a plan to address your concerns.

Traffick 911
Prevention Programs for youth aged 12-18, case management, and advocacy for identified victims
817-575-9923 (not a hotline)

New Friends, New Life
Youth Resource Center helps female youth ages 12-24 who have experienced or are at risk of experiencing exploitation; basic needs, trauma-informed care, life skills programming
214-605-1558 (referral line)

Mosaic Services
Offers shelter, counseling, client advocacy, legal representation, community education
214-823-1911 (trafficking hotline)

Destiny's House
Drop-In Center for youth under age 21 who are trafficking survivors providing food, case management, safety, referrals to housing programs
214-941-8578

Catholic Charities of Dallas |Free legal immigration services are available to any and all eligible clients. Interested applicants are encouraged to contact 214-634-7182 for direct assistance regarding qualifications for no-fee immigration services.

Texas Office for Refugees TXOR oversees the administration of the Cash and Medical Assistance (CMA) and Refugee Support Services (RSS). Click here to learn more about it.

Raices Defends the rights of immigrants and refugees, empower individuals, families, and communities, and advocate for them. Click here to learn more.

Refugee Support Services Refugee Support Services funding helps refugees and other Office of Refugee Resettlement (ORR) populations gain economic independence by helping them find and maintain employment, preferably within a year of being enrolled in the program. Contact your State Refugee Coordinator to learn more about the Refugee Support Services program. 

Children of the Night Children of the Night is a privately funded non-profit organization established in 1979 with the specific purpose of providing intervention and support in the lives of children who are sexually exploited and vulnerable to or involved in prostitution and pornography. 

Carter's House| How to Apply for Help: To schedule your "shopping" appointment, please click here. Please contact us via text or call 800-943-8663 if you have any questions.

North Dallas Shared Ministries Clothing Assistance | Must live in the service area, families may receive clothing 3 times during a 12 month period |214-358-8700

Bed Start | Helping Households in Poverty, Crisis, and/or Need by providing household furnishing at NO COST

Dallas Furniture Bank | The mission of Dallas Furniture Bank (DFB) provides furniture to families transitioning from homelessness; restoring normalcy and independence.

 S.M. Wright Foundation | Its mission is to provide support and stability to underprivileged children and less fortunate families through hunger relief, economic empowerment, and assistance in the areas of education, health, and social services. 

Workforce Solutions Greater Dallas offers young adult's opportunities that support, motivate and prepare for continuing educational achievements, successful transition into adulthood and long-term success in employment. Click Here to learn more. 

Say Yes to Dallas talent attraction campaign, with partners across North Texas, is connecting workers displaced by the COVID-19 outbreak to employment opportunities and resources learn more.

Attitudes and Attire | Provides the tools that raise self-esteem, promote ethics and build the confidence necessary to develop successful life skills. 

WiNGS is a community of women helping women overcome poverty by taking charge of their futures as members seeking services, or giving back to others as mentors, coaches and advocates. Through a tailored suite of services, women build confidence and skills on their path to a new life as they start families or work toward financial security.

REBIRTH EMPOWERMENT EDUCATION 

Empowering through technical education and hands-on job training. Click here to learn more about how to qualify. 

Important Note: the more you know, the better they’ll grow. Search the official state of Texas child care database. Click  HERE  to make an informed decision when choosing a child care provider.

Tips for Finding Child Care for Parents | For specific information on your current location and resources available, please visit Exploring Day Care.

• Safelink
• Assurance Wireless
• Stand Up Wireless
• TruConnect

Students identified as homeless transient families, hospital homebound, and other temporary or extenuating situations can request a hotspot and/or another needed device at anytime. Need help or have questions? Call the Dallas ISD Connectivity Hotline at 972-925-6000.

DART Free Phone Events | Eligible DART riders: Apply for FREE cell service plus a FREE smartphone at these upcoming events! Click here to learn more about eligibility!

High Speed Internet Access | click here to learn more about it.

Acceso a Internet de Alta Velocidad | Para más información haga clic aquí. 

Immediate Danger/Emergency | Call 9-1-1 immediately if you have an emergency or life-threatening situation.

Dallas ISD Mental Health Service: Please do not hesitate to reach out, please click  HERE  to get the support that you need. Remember, your School Counselor is also available during the day for support!

Dallas Area Rape Crisis Center (DARCC)|24-Hour Crisis Hotline:  972-641-7273 | We serve all individuals who have been impacted by sexual violence with respect and compassion. This includes women, men, the LGBTQ+ community, immigrants, refugees, and all other survivors of sexual violence.

Dallas ​Domestic Violence Task Force | Victim resources 

If you do not want to call 911, you can call: The National Youth Crisis Hotline: 1-800-442-4673 (24 HOURS)

The Youth Crisis and Runaway Hotline: 1-800-448-4663

Trauma Support Services  Main Tel. 972-709-4904   Provides professional trauma counseling and support to children, teens, adults, and families who have experienced trauma, regardless of their ability to pay, for as long as it takes.

The IRS Volunteer Income Tax Assistance (VITA) and the Tax Counseling for the Elderly (TCE) programs offer free tax help for taxpayers who qualify. Click here to find a provider near you.

Transition Resource Action Center (TRAC)
TRAC program connects young people, age 16-24, who are transitioning from substitute care toward self-sufficiency, with individualized support, planning, and access to community services.
214-370-9300

Blake's House
Transitional living for girls 18-25 who have aged out of foster care or have experienced homelessness
972-358-4732
blakeshouse.org

Nexus Recovery Center (Females Only) 
Detox, outpatient and residential services for women
214-321-0156
nexusrecovery.org

Phoenix House (Males and females)
Residential and outpatient alcohol and drug abuse treatment for youth
844-427-1192
phoenixhouse.org 

Recovery Resource Council promotes wellness and recovery from alcohol, substance-use disorders, and trauma. Contact Us | Feel free to call 817-332-6329