• To get assistance and request IT services, visit: https://supporthub.dallasisd.org. All district employees have access to the Support hub by logging in using their EAD credentials.

    You will be able to:

    • Report an Incident to the IT Service Desk
    • Order IT Services from our Service Catalog
    • Look up the current status of your open tickets
    • Find information in our Knowledge Base
    • Contact IT Service Desk via Chat


    • If you have an Incident – Click the “Report an Issue” Button > Complete Form > Submit
    • If you have a Request – Click the “Order Something” Button > Complete Form > Submit
    • Find information  – Click the “Knowledge Base” Button > Search for Knowledge Base Articles
    • Start Support chat conversation


    Or, you can choose to call the IT Service Desk at 972.925.5630 for help.