Will my child who attends on-campus school have to wear a mask?

All students and staff are required to wear face masks at school. Health experts say that mask wearing is one of the most effective tools available to prevent the spread of the coronavirus. The district will issue each student and staff member three cloth reusable masks. Students are required to wear masks before boarding buses.

Students are required to have a face covering over their nose and mouth at all times. In the classroom, students may wear a face shield over their mask. Teachers may schedule mask breaks by taking students outside and appropriately distance during “mask off” time.

How will transportation and school entry work for students attending on-campus school?

All students who take buses to campus will be temperature screened before boarding buses. If their temperature is above 100.4 degrees Fahrenheit, they will not be allowed to board buses. Bus drivers will contact parents to pick them up to return them home. Drivers will not leave students alone at bus pickup locations.

Students who walk to school or are transported by car will be required to social distance as they wait to enter the building. Staff will meet them at the entrance to check their temperature. Any student whose temperature is above 100.4 degrees Fahrenheit will be sent to the school nurse who will contact the student’s parents to pick them up from school and return them home.

How will specials (PE, art, music, etc.) work for students learning on the campus?

Elementary students will participate in specials such as PE, music, gifted and talented classes and art. Gyms will have appropriate markings of 6 ft for spacing. All classrooms which include music and art will be sprayed weekly with a disinfectant. A campus may opt for its art and music teachers to rotate into home classrooms or students may be taken to the music and art room. These decisions are dependent upon the specific campus space.

How will recess and the cafeteria work for my child who attends on-campus school?

When elementary students will engage in recess, classroom teachers may have students switch their face shields for masks, as that may be easier for students in an outside environment. If students are more than 6 ft. apart, masks and/or shields are not required. Whenever they are within 6 ft. of others, masks/shields are required.

Students may wear face shields and/or masks to the cafeteria for lunch, whichever works better for the student. The cafeteria tables will have dividers, so masks/shields are not required to be worn during or while eating. Students will only sit on one side of the cafeteria table and should be seated with other students facing in the same direction.

If my child remains in distance learning, will they lose their place at special schools, such as a magnet campus?

No, the student is enrolled in the school and will remain enrolled in the school, so they will not lose their spot.

What is my student’s password to login to their device and access digital learning tools?

To streamline password support for the first day of school, we reset the digital password for all student accounts.

The reset password for iPads for elementary and middle school students is:

Username: Your child’s seven-digit student identification number

Password: The letter “S” followed by the seven-digit student identification number (Click here to see an example)

The reset password for Chromebooks for elementary and middle school students is:

Email login: Your child’s seven-digit student identification number @dallasisd.org

Password: The letter “S” followed by the seven-digit student identification number

Each high school has slightly different login instructions for students, and the parent should have received that information through SchoolMessenger or an email.

How does distance learning work for students who receive special education services?

While remote learning for the 2020-2021 school year starts Sept. 8, at this time, a select number of students who receive special education service–specifically students in specialized self-contained classrooms–will have the choice to either continue distance learning or return to full-time on-campus learning starting Sept. 17.

Go here to see a more detailed FAQ regarding special education services. 

Will my child stay with the same teacher, regardless of the selected learning model?

Each school has the option to design its classes in ways that work best based for their faculty and enrollment. Some schools may assign teachers to instruct both in-person students and distance learning students at various grades. Other schools may assign one teacher for all the virtual students and another teacher for the in-person students. There is a possibility that families who change from in-person to virtual instructional models may find that their student has a different teacher due to the way the instructional program is designed on their campus.

What are the important phone numbers to know?

Dallas ISD has several phone numbers to assist parents:

• Contact Center for Back-to-School: 972-925-3700
• K–12 Enrollment: 972-925-5560
• Pre-K Enrollment: 214-932-7735
• New-to-the-country enrollment: 972-749-5760
• Technology Help Desk: 972-925-5630
• Employee Phone Line: 972-925-4200

How do I enroll my child?

It’s not too late to enroll your child for this school year. Go here to enroll online.

My student does not have internet access, what do I do?

Fill out this form to receive a mobile internet hotspot.