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Transportation Helpline: 972-925-4287
Our Vision: Reimagining student transportation to become the exemplar service provider in urban education.
Our Mission: Dallas Independent School District Student Transportation Services provides excellent customer service in the safe and timely transportation of all passengers. We are committed to using quality assets, intentional training, and innovative technology to continuously enhance our day-to-day operations. We drive equitable opportunities for student success.
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Student Transportation Services Call Center
Have questions about bus transportation?
Call us at 972-925-4BUS or 972-925-4287
Hours of Operation:
Monday - Friday; 6:00 a.m. - 6:00 p.m.
Help the Student Transportation Services Department recognize our outstanding Bus Drivers.
We have initiated a campaign called Brag on a Bus Driver where parents can let us know when our drivers have engaged in above and beyond service.
You will need:
Bus# and Route #
Please use the QR Code or link below to Brag on a Bus Driver.
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A Few DISD Student Transportation Services Facts:
- We transport approximately 20,000 students each day.
- We operate over 860 buses daily, which is nearly 250 more than DART
- We drove 11,437,358 miles in 2021-2022
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Come Work With Us
We currently have several positions for CDL Driver, CDL Trainee, MPV Driver and other positions.
Career Opportunities with Student Transportation Services
STARTING PAY for CDL BUS DRIVER $25.00 / Hour
STARTING PAY for MPV DRIVER $17.49 / Hour
STARTING PAY for Bus Monitor $15/ Hour
STARTING PAY for BUS DRIVER TRAINEE $15.00 / Hour
Trainee with CDL but no P or S Endorsement $23.48 / Hour
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CAMPUS RESOURCES
Service Center Contact Information
After-School Tutoring Transportation Request
Campuses should have received credentials to use the following links:
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ACCIDENTS
If you have been involved in a motor vehicle accident with a Dallas ISD school bus and would like to file a claim, please complete the Vehicle Accident Claim Intake Form found here.
If an Employee has been in an Accident
Service Center Accident Protocol
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BUS STOP / BUS ROUTE INFORMATION
BUS STOP / BUS ROUTE INFORMATION
All posted times for bus stops are approximate.
Find Your Bus Stop Here (Only for Neighborhood Schools)
Eligibility - The student must reside in the attendance area of the school he or she attends and must live two or more miles from the school *
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EMPLOYEE RESOURCES
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FIELD TRIPS
Planning a Field Trip? Need Transportation for School Related Activities? No Problem!
Dallas ISD employees can click here to find information on how to book a field trip.
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INCIDENT REPORTING
Parents/ community members can report any incidents through our Let's Talk Forum.
Service Centers are required to report all bus Accidents / Incidents using the links below.
Critical Incidents which are more serious in nature involving employees, need to be reported by the Service Center Director in the District Critical Incident Reporting System.
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NEWSLETTER
Read our most current Student Transportation Services Newsletter along with archived issues.
Click here to get started.
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PARENT RESOURCES
Use the following tools to stay connected with Student Transportation Services.
BUS BULLETIN A notification system that informs parents of major bus delays through text messages, voice mails, and / or emails.
E - LINK Provides parents with their student(s) transportation information including: stop time, stop location, and route number.
MYSTOP MOBILE APP Allows parents to view student's live bus location within a ten-minute window of projected bus arrival time.
LET'S TALK Allows our community to directly send us questions, comments, and feedback regarding Student Transportation Services.
I forgot My Stop password - Contact Student Transportation Services at 972-925-4287. The Student Transportation Services Dept will not be able to see your password but will have the option to reset the password. Please allow 24 hours for the reset.
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SPECIAL SERVICES TRANSPORTATION
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Jaime Sandoval
Executive Director
5151 Samuell Boulevard
Dallas TX 75228